I did not receive the e-mail containing my ticket certificate, what should I do?

If you have not received an e-mail containing your ticket certificate, please check your spam and junk mail folders. If you are unable to locate the e-mail, please use the "Contact Us" page to request additional assistance or call 954-488-0311 and ask for customer service.

Do you accept refunds?

No, all sales are final.

Do you accept entries from outside the United States?

No we do not.

How many tickets for each individual giveaway will be issued?

There is no limit to the number of tickets issued per giveaway. The more tickets an entrant has, the greater the odds of winning. Good luck!

What is the Security Code and why is it required when I enter my credit card information?

The Security Code is a three or four-digit code that provides an extra measure of security against credit card fraud. It is required for non-face-to-face transactions such as Internet and mail orders. This code is printed in reverse italics on the back of the credit card following the full account number, near the signature panel.

Are my tickets transferable?

No, however you can obtain tickets as gifts for others. To obtain gift tickets, go to SFLDynoGiveaway.com/gift and order your gift card.

Why don't I get entry stubs or individually printed tickets?

We do not issue individual ticket stubs, as the drawing will be conducted electronically. You should receive your order receipt email. Email contains your ticket information. Order # being your ticket number.

Am I eligible to enter a The Giveaway?

All giveaways are open to legal U.S. (except Oregon).

How do I obtain a Free Ticket to a Dream Giveaway drawing?

Mail one self-addressed postage paid envelope to SFL Dyno Giveaway 5438 NW 10th Terrace, Fort Lauderdale, FL 33309, (except Vermont residents are not required to affix return postage) Limit one entry code request to a Giveaway drawing per outer envelope. One entry code will be returned in the envelope provided to each mail-in request that complies with these requirements. Upon receipt of the entry code, Entrant must register the entry code into the particular drawing to receive a ticket. Entry code can be registered either by going to the specified website or calling 954-488-0311. No service charge or fee will apply to this method of entry. Mail for Free Entry Method to any other address will be disqualified and destroyed.